Privacy Policy

At ArtWearChic (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://artwearchic.com] (“Website”). Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect several types of information to provide and improve our services, including:
Personal Information: This includes information you provide directly to us, such as your name, email address, shipping address, payment information, and any other data you share while interacting with our Website (e.g., through forms or when making a purchase).
Automatically Collected Data: When you visit our Website, we may collect certain information automatically, such as your IP address, browser type, operating system, and browsing behavior (pages viewed, time spent on the Website, etc.) through cookies and similar tracking technologies.

2. How We Use Your Information

We use the collected information in the following ways:

To Provide Services: Fulfilling orders, delivering products, responding to inquiries, and offering customer support.
To Improve Our Website: Analyzing usage patterns to optimize our website’s functionality and user experience.
Marketing & Communications: With your consent, we may use your contact information to send you promotional content, updates, or other information about our products and services.
Compliance and Protection: We may process your data to comply with legal obligations or in response to requests from law enforcement agencies, to enforce our terms of service, or to protect our rights.

3. Legal Basis for Processing Personal Data (Applicable Laws)

As a Canadian business, our collection and processing of personal data are governed by the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable laws in Canada. This includes obligations to handle your data responsibly and in accordance with your privacy rights. If you are a resident of the European Economic Area (EEA), we also comply with the General Data Protection Regulation (GDPR).

We generally process your data on the following legal bases:

Consent: Where you have given us explicit consent (e.g., subscribing to our newsletter).
Contractual Obligation: To provide you with products or services you have requested (e.g., fulfilling a purchase).
Legitimate Interests: Where it is necessary for our legitimate interests (e.g., improving our Website) and not overridden by your data protection rights.
Legal Compliance: To meet legal obligations, such as tax or reporting requirements.

4. Your Rights (PIPEDA & GDPR)

Under PIPEDA and the GDPR, you have several rights regarding your personal data, including:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct or update any inaccurate information.
Right to Erasure: You can request that we delete your data under certain circumstances.
Right to Restriction of Processing: You may request that we limit the use of your data in certain situations.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format.
Right to Object: You may object to the processing of your personal data for direct marketing or in certain other situations.

To exercise any of these rights, please contact us at info@artwearchic.com. We will respond to your request within the timeframes required by law.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. By using our Website, you consent to the use of cookies.

What Are Cookies? Cookies are small files placed on your device to help the Website function properly, personalize your experience, and gather analytics on user behavior.
Managing Cookies: You can control or disable cookies through your browser settings. However, please note that disabling cookies may affect the functionality of our Website.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our Website or conducting our business, such as payment processors, shipping companies, or IT service providers.

Payment Processing: All payment processing for orders made on our Website is conducted via Square (https://squareup.com/), a secure Canadian payment processing service. Your payment information is securely processed, and Square’s privacy policy governs the handling of your payment data.

We may also disclose your data in response to a legal obligation, such as to comply with a subpoena, court order, or other legal process.

7. Data Security

We take appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. We use industry-standard encryption protocols and secure servers to safeguard the data you provide.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Data Retention

We retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law. When your personal data is no longer required, we will securely delete or anonymize it.

9. Children’s Privacy

Our Website is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children. If we discover that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of any significant changes by posting the updated policy on our Website with a new “Effective Date.”